Return and Refund Policy

Pricing

Our policy assures you of an economic pricing, along with the convenience of making reservations online . Unless otherwise mentioned, prices quoted on our website are charged on a per person basis, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.

Methods of Payment

We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners . Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be shown as a charge on your statement.

Hotel Accommodation & Check-in – Check-out Policy

If we are not able to trace for you an accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of similar budget and standard. Speaking of check-in / check-out policy, it largely depends on the hotel that you´ve chosen. HCH clubholidays Tours & Travels cannot be held responsible for any early or late check-in and check-out requests which are not adhered to by the hotel due to their busy schedule.

Cancellation

•  Every Tour Activity/Attraction/Hotel has its own cancellation policies, before booking any activity with HCH clubholidays Tours, the client has to read the cancellation policy of that particular tour.
• Combo tours can be cancelled, but if anyone is cancelling any of the single tour in combo then they will not be able to avail combo offer, In this case HCH clubholidays will consider Individual tour price of non-cancelled tour & Refund remaining amount.
•  Tourist Visa fees are not Refundable once payment is done at HCH Club Holidays website.
• While booking a combo please make sure that all combo tours options are available. If not, you would only be able to enjoy the tours and services that you have seen in the options.
  4.2 No Show
• If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.

Cancellation Procedures

Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to HCH Club holidays Tours in writing. Upon receiving your cancellation request, we´ll let you know through email, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. HCH Club Holidays Tours cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.

Cancellation  Policy of membership

• No Cancellation  of membership  will be there after purchasing  membership  with HCH Club Holidays.
• Our membership  is non- refundable.  
  
• No Cancellation  of room once the mail received for booking.